I REFER to Mr Su Kim Teck's Forum Online letter, "Investment-linked products beneficial in the long term" (Oct 5), and Mr Tan Kin Lian's Forum letter, "Hidden charges in insurance policies" (Oct 13).

I had invested $50,000 with Citibank at its branch in Parkway Parade on March 26, 2007. It was a fixed deposit for two and a half years and it was a "market-linked account".

On Sept 24 this year, I went to the bank to inquire on the maturity of the account. I was told that the money had been credited to my savings account. I asked for a statement. It was then that I found it was the capital sum of $50,000 that had been credited. When I asked about the interest, the relationship manager replied that it was "zero".

Not satisfied with the answer I asked to see how the fund was invested. I got no answer. In the last two and a half years, the relationship manager never called me about the investment. Neither was there any annual statement detailing how the fund was performing.

Allan Ho

This article was first published in The Straits Times.