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Competitor issues
How do you view the level of competition in the retail sector, which has seen new entrants such as Ikea, as well as the consolidation of Carrefour and Big C?
The retail sector in Thailand is competitive. Nevertheless, we continue to retain our market-leader position due to our strong commitment to our customers. I'm very proud of what we've achieved over the last 17 years, with us having brought new and high-quality products, services and solutions to our customers, at competitive prices.
What is your response to Big C's lawsuit accusing Tesco Lotus of unfair advertising and marketing practices?
All of Tesco Lotus' sales promotions and campaigns are conducted transparently and run in full compliance with local laws. Tesco Lotus has received significant positive feedback from customers about these promotions.
Can you tell us more about the recent launch of your "Number One for Price" campaign? Are you in a price war with Big C?
Over the past 17 years, we've always been committed to keeping prices low for customers and have helped customers save over Bt4 billion through our Roll Back campaigns to date.
We launched our Number One for Price campaign in February and have received very positive responses from customers, as shown in our recent research conducted by Nielsen.
Do you have any opinion on Big C's private placement to raise capital for store expansion?
We don't comment on this kind of activity of competitors. We would just like to reiterate our commitment to continued investment in Thailand, and our commitment to contribute additional benefits to our customers, communities, people and the country.
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