Last year, a customer was charged $2,600 for a PSP. This year, the same shop allegedly held a customer's passport until he paid up for an overcharged phone. Now another is saying that a store charged $380 for installing what is supposed to be a free software update. Is Lucky Plaza turning into a second Sim Lim Square?

Charged $70 for batteries
Netizen says that the $900 Wii he purchased from Lucky Plaza shop included $70 rechargable batteries. A blogger as quoted $160 for an iPhone 'adapter'.

Store charged $380 for installation of free software
Reader said that his friend purchased a BlackBerry phone from a Lucky Plaza store, and was charged an additional $380 for the installation of firmware, which should be free. The phone also did not carry a Singapore warranty.

Salesman 'withheld' customer's passport
When he declined to pay $570 for a mobile phone that costs only $190, a Lucky Plaza store salesman refused to return his passport.

She bought a PSP for $2,600
A girl went shopping with her mother for a PSP, and they found themselves paying $2,600 for the gaming device at a Lucky Plaza shop.

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