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Above: The Volkswagen showroom at 26 Leng Kee Road and 247 Alexandra Road.
SINGAPORE - A new Volkswagen (VW) showroom and service centre will start operating in the second quarter of this year, Volkswagen Singapore said on Thursday.
The new centre will be at 1 Kampong Ampat, where the Mazda showroom was formerly located.
To be called Volkswagen Centre Singapore (MacPherson), the three-storey facility - with a gross floor area of 93,421 sq. ft. - will offer complete aftersales support as well as a showroom displaying the wide range of Volkswagen models.
VW currently operates from a sprawling building at 26 Leng Kee Road and 247 Alexandra Road. The facility is understood to be bursting at the seams because of turbo-charged growth in the last few years and VW requires more service capacity urgently.
VW Singapore said the quality of service at the new dealership will be on par with the "high standards" set by the current showroom at Alexandra.
Customers can expect faster turnaround times thanks to the large new workshop and an expanded aftersales team which cater to the growing number of Volkswagen vehicles on the road.
Some 40 per cent of current Volkswagen owners live in the eastern part of Singapore, and Volkswagen Centre Singapore (MacPherson) will mean easier accessibility for these customers.
Volkswagen established a direct dealership in Singapore in 2007, and remains the only car brand here to retail directly to customers. In 2011, one in every 10 new cars sold in Singapore was a Volkswagen.
tonyng@sph.com.sg
 
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