FINANCIAL industry disputes resolution centre (Fidrec) has issued an alert about fraudsters posing as Fidrec and bank staff.

These conmen claim that the consumers owe money to banks and other financial institutions and ask for personal information such as bank account numbers.

In a statement on Thursday, Fidrec warned that unless consumers have lodged a complaint with the centre, they should not be contacted by any Fidrec staff.

'Fidrec would like to state that Fidrec's staff would not contact any consumer unless he/she had first lodged a complaint with Fidrec,' said the centre.

Fidrec has lodged a police report. As the matter is being investigatedm Fidrec declined to provide details of the incidents leading to the warning.

It said the matter was brought to its attention recently after several consumers were contacted by persons posing as bank staff and Fidrec's staff, even though they had not complained to Fidrec.

Consumers who are in doubts are advised to contact Fidrec at 6327 8878.