By June Cheong

For Chinese national Li Wei, learning to speak English is harder than learning to sell shoes.

The 27-year-old retail executive at Metro was an office worker in Shanghai before switching to sales in Singapore.

One of the biggest problems she faced here was the language barrier.

She said, "In China, we concentrate more on writing and reading when we learn English. Here, there's more comprehension and speaking."

When RazorTV polled people on the street, a major complaint that cropped up was foreign service staffs' inability to speak or understand basic English.

Find out more about how foreign service staff work at communicating with Singaporean customers on RazorTV.

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