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I AM appalled by the reply on Sunday by Wildlife Reserves Singapore ('Buy value packages to save money at zoo, Night Safari') to Mr Kamar Lim's letter on Friday regarding his experience in the zoo and Night Safari ('Zoo, Night Safari, lower your charges').
First, the zoo and Night Safari authority should have addressed the issue of high prices and long waiting times suffered by Mr Lim and his tourist friends and not skirt the issue by promoting activities and packages offered by Wildlife Reserves.
Second, such a self-promotional reply does not help improve the image of the zoo or Night Safari among Singaporeans and permanent residents.
As a Singaporean, I am proud of our wildlife reserves, and the constant rejuvenation of the zoo to draw tourist crowds is commendable.
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