KUALA LUMPUR, MALAYSIA: Malaysia Airlines will integrate ticketing operations for the Klang Valley at KL Sentral in Brickfields from Saturday. Operations at its former head office in Jalan Sultan Ismail will cease.
Senior general manager (network and revenue management) Dr Amin Khan said the move was part of ongoing efforts to consolidate direct distribution channel operations for ticketing and related services at one centralised location.
"This flagship facility is in its final stages of expansion and once completed will be better equipped to cater to the needs of our customers," he said in a statement yesterday.
"Our premier ticket office at KL Sentral operates daily from 4.30am to midnight and offers a wide range of air travel related services for walk-in passengers."
These include reservations and ticketing, reissuance of tickets for travel on Malaysia Airlines and MASwings, Internet booking kiosks, Golden Holidays facilities and refunds processing.