DISGRUNTLED by the behaviour of two passengers sitting beside her, one flyer boldly tells them off repeatedly, winning the support of others on the flight.

The passengers, believed to be businesswomen from Hong Kong, were gossiping loudly throughout the flight, to the displeasure of other flyers including herself, said reader Wendy on local website The Straits Times Mobile Online Print (STOMP).

Wendy was on a Cathay Pacific evening flight from Hong Kong to Singapore on February 9.

In an email to STOMP, Wendy said the two women each carried 3 bags onto the flight - a handbag, trolley bag and a carrier bag - making it impossible for her to use the overhead storage cabins directly above her seat.

The two businesswomen, dressed in "professional pants-suit" outfits, were seated behind Wendy and started to gossip "loudly and inconsiderately over company matters" when the plane took off.

During dinner, the women complained to the stewardess that the audio from Wendy's in-flight headset was too loud and they couldn't concentrate on their conversation.

A riled up Wendy told them off, saying, "The audio is within the aircraft's volume max level of 20, and I was only using the 11 mark range. If you are not happy, go take business class."

The two ladies were dumbfounded while other passengers looked on, continued Wendy.

"However, in less than 15 minutes after this happened, they started talking very loudly and laughing over their chats," she said.

"Two other passengers seated in front of us then stood up and told them to 'shut up' as others needed to sleep and rest.

"This was the second time in less than an hour, the two ladies were told off."

During the landing at Changi Airport, Wendy said the women stood up to retrieve their bags from the overhead cabin and had to be told to sit down.

"When their bags were properly stowed, I stood up and I spoke loudly: 'Low class! High class employees take business class'."

Wendy said a Caucasian male seated across her immediately commented, "Well said".

When it was time to disembark, the two women rushed out of the aisle, after facing stares from the other passengers onboard.

"The aircraft audios are sets limits. Unless you are using your own mp3 player, then you will be disturbing others. In this case, we have not."

"I want to share this experience to all passengers, that you should know your rights."

For more Stomp stories, visit www.stomp.com.sg