BALI - Ngurah Rai International Airport has returned to normal operations after two days of chaos on Saturday and Sunday, as several Lion Air Group flights experienced delays and cancelations.
Purwanto, general manager of the state-owned airport management company PT Angkasa Pura (PAP) I, admitted that Lion Air Group (Lion Air, Wings Air and Batik Air) had faced problems with their flight schedules since Saturday afternoon.
The problem emerged when one of Lion Air's fleet underwent a problem leading to the flight's cancelation and the rescheduling of existing flights from Ngurah Rai.
Purwanto also indicated the possibility of internal bickering between the management of Lion Air and its Bali staff.
"Saturdays and Sundays are usually the airport's peak days. This upheaval occurred on those two days when thousands of passengers wanted to fly," Purwanto said.
Lion Air had to delay every flight by around five to six hours; other flights had to be canceled, causing passengers to wait for hours in the airport's lounge.
Every day, Lion Air Group has at least 45 flights, or about 35 percent of total domestic flights from Ngurah Rai airport.
"The problems faced by the Lion Air Group affected the general operation of the airport. Passengers flying other airlines were also disturbed," Purwanto said.