Philippines' international airport keeps dubious title as world’s worst terminal

Philippines' international airport keeps dubious title as world’s worst terminal

MANILA, Philippines - Ninoy Aquino International Airport (Naia) 1 has retained its dubious distinction-it is the world's worst air terminal, according to a blogger. In rating Naia 1 the world's worst this year, travel blog "The Guide to Sleeping in Airports" ( bestowed the 30-year-old airport the same notoriety it earned in 2011.

The website, an online community for travelers looking to cut costs by catching some sleep in airports instead of booking hotel rooms, said users voted this year's 10 worst airports based on "comfort, amenities and overall experience."

"When selecting an airport to declare as the 'worst,' travelers were asked to consider the four Cs: comfort, conveniences, cleanliness and customer service," the site said in releasing the list on Tuesday. It said the world's airports were rated based on comfort and availability of seats for travelers experiencing delays or layovers, poor signage and availability of food and transportation services, and the quality of staff services, including "immigration officers who prefer to play Angry Birds than process travelers' documents." Naia 1 is the only Southeast Asian airport on this year's list.

It is joined on the "not list" (in this order) by the Bergamo airport in Italy, the Calcutta airport in India, the Islamabad airport in Pakistan, the Paris Beauvais airport in France, the Chennai airport in India, the Frankfurt-Hahn airport in Germany, the Mumbai airport in India, the Fiumicino-Leonardo da Vinci airport in Rome, Italy, and LAX in Los Angeles, California.

The travel blog said this year's results were "based entirely on user votes in our site polls and surveys" from September 2012 to August 2013. Singapore's Changi airport was voted this year's best. Naia 1 was also rated as the worst airport in Asia in 2012.

The Manila International Airport Authority (MIAA), which runs the airports, begged off comment, saying all issues raised by travelers-including "stinky toilets," in particular-had been addressed.

The Naia 1 terminal manager, Dante Basanta, said the implementation of the terminal's P2.5-billion rehabilitation plan announced by the Department of Transportation and Communications would begin this December. The yearlong work includes "structural retrofitting and architectural upgrading" of the terminal.

The air terminal was built for 6 million annual passengers following expansion in the 1990s.

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