I seldom use my prepaid phone card for calls or SMSes, but I have to retain my number to facilitate correspondence with public organisations.
As a result, I end up with a lot of money in the prepaid card that I am unable to finish using before its expiry, and I have to top up the amount just to enable the card to last another six months.
I hope the telcos will allow users to withdraw the money from the prepaid card in the same way we can withdraw money from our ez-link cards.
Janetta Lin (Ms)
This article was first published on August 7, 2014.
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