KUALA LUMPUR - Ministries and government agencies must come up with innovative solutions to solve the people's problems.
Urging the civil service to break down their mentality, Datuk Seri Najib Tun Razak said the National Blue Ocean Strategy (NBOS) showed what could be done when ministries and agencies collaborated with each other.
The policy Najib introduced in 2009 gets ministries and agencies to pool their resources and create new ideas to improve public service delivery.
It has led to some new measures including the Urban and Rural Transformation Centres which provide one-stop centres offering government services to the public, as well as joint anti-crime neighbourhood patrols by the military and police.
"We must come with creative solutions which are innovative.
"Our solutions must be high impact which can be executed fast and involve minimal costs," the Prime Minister said when launching the NBOS Open Day here yesterday.
Other NBOS programme include the volunteer iM4U initiative, which has organised 3,600 activities so far, the My Beautiful Neighbourhood programme which organises projects to repair and upgrade public housing flats, benefiting 165,000 people in 155 locations nationwide.
There are currently 80 NBOS initiatives being undertaken, under the categories of integrated development, economic development, public safety and social services.
Najib said that one constraint which the Government faced was the mentality when agencies acted on their own without collaborating with others.
Najib urged all Malaysians to support the NBOS which complements the National Transformation Policy and the 11th Malaysia Plan.
"We want public service delivery to be more efficient and effective, providing better service to all Malaysians," he said.
A report card detailing the NBOS achievements was also launched.
The Open Day held at the Kuala Lumpur Convention Centre is a two-day affair and ends today.