PETALING JAYA: It is not just the families of MH370 passengers who may need emotional support but all the staff of agencies who are involved in it, psychiatrists said.
Malaysia Airlines personnel and related agencies who are handling the matter and investigation, could be under a lot of stress too, said consultant psychiatrist Dr Muhammad Muhsin Ahmad Zahari.
He cited support groups as a way to help these people.
"Such groups would enable those involved to exchange experiences among themselves and gain emotional support.
"They would know what to expect when dealing with this kind of situation," he explained.
He also recommended authorities and employers to allow the staff to take time off.
"They shouldn't be working long hours or they would be mentally tired. Ideally, they should work for three days, then take a break.
"They would come back with a clearer mind and better explanations for the families," he said.
He added that corporate counsellors would also play an important role, too.