KUALA LUMPUR - A Hong Kong woman who was hoodwinked into sending her luxury watch to Malaysia is crying foul after the "buyer" went missing with her Rolex.
Lau Ha Ying, 47, couriered the watch to an address in Kota Damansara but never received payment for it.
"I was promised HK$68,300 (about RM37,271 (S$12,000)) after a discussion over WhatsApp with the buyer," she said at a press conference organised by MCA Public Services and Complaints Department chief Datuk Seri Michael Chong.
"But after I sent the watch to Malaysia, the money was not banked in."
The tracking feature of the courier service provider, she said, confirmed that the watch was delivered. She only realised she was cheated when she couldn't contact the buyer after that.
Lau, who lives in Shau Kei Wan, said she bought the Rolex three years ago for HK$367,000 (about RM200,000).
She was pressured into selling it at a much lower price as she needed the money for her daughter's tuition fee in the United States.
She had put the watch up for sale on an online marketing platform in June before a "Mrs Alex Robert" expressed interest in it.
Lau said the prospective buyer sent her a screenshot via WhatsApp of a banking receipt to prove that the money had been transferred to her bank account.
She then received a phone call from a "bank officer" who told her she needed to send the item to the buyer before the bank could transfer the money into her account.
Lau said she was initially reluctant but gave in eventually.
She arrived in Malaysia recently and lodged a report with the Dang Wangi police station on Aug 28.
Chong said police were investigating the case with the details and address provided by Lau.
He urged the public to be careful when making online transactions.
So far this year, he said, his office had received six online cheating cases involving losses amounting to over RM108,000.