Non-Malays should judge Umno on its policies and actions, not from the views of one or two general assembly delegates, said the party's Negri Sembilan chief Datuk Seri Mohamad Hasan.
"The voices of one or two individuals do not necessarily reflect the essence of Umno's struggles or policies.
"Umno is a party that leads together with its partners in Barisan Nasional and, as such, we take into account all the races in the country," said Mohamad Hasan when asked about comments made by several delegates who singled out the Chinese community.
Perak representative Datuk Radzi Manan urged Umno to focus on consolidating Malay voter support because he believed that efforts to woo the Chinese would not yield any positive results.
Penang representative Datuk Mohd Zaidi Said, meanwhile, questioned the authorities for what he said was a lack of action against illegal activities carried out by some Chinese.
Mohamad said while the delegate from Perak was entitled to his view, "Umno has wisdom as a ruling party that knows its actions must take into account the interests of all its partners".
"More so when our president himself has set our policy as being wasatiyyah or moderation and balance," he added.
Citing an example, Mohamad said a sundry shop owner who lost a longtime customer to a competitor would never win him back by scolding him.
"We should instead try to win him back and find out how we can do this."
Party information chief Datuk Ahmad Maslan said it was not right for delegates to make sweeping statements if there was no evidence.
"Random accusations cannot be made without evidence but sometimes these delegates speak out of turn (terlepas cakap) so I hope they have no ill intentions.
"Sometimes when you are on stage, you get emotional and carried away with the reactions from the audience, but so far things are still under control," he said, adding that he hoped delegates will be more careful.
Umno supreme council member Datuk Abdul Aziz Kaprawi said the delegates were merely expressing their opinions and hoped that the Chinese community was aware of the sentiments of the Malay grassroots who were unhappy over the Chinese swing in support to the opposition.