GEORGE TOWN - A theft did take place at the Penang International Airport shop on the day a Taiwanese tourist accused police of demanding a bribe from him at the outlet.
Tourism Malaysia chairman Wee Choo Keong said an undergarment was stolen from the shop between 3.30pm and 4.30pm on June 16.
He said Malaysia Airports Holdings Berhad (MAHB) investigation and review of its closed-circuit television recordings clearly showed the theft of the panties at that time.
Wee, however, did not identify the thief.
"While Tourism Malaysia welcomes quality tourists to Malaysia and will do its best to make their stay as comfortable as possible, we will not tolerate false allegations against Malaysia.
"We hope that such false allegations will not be repeated in the future," Wee said in a statement yesterday.
A Taiwanese TV news report had earlier quoted the Taiwanese tourist as claiming that Malaysian police demanded a bribe from him to settle the matter after he was accused of stealing two panties at the duty-free shop.
The tourist claimed that he was released after the shop owner cleared him of wrongdoing.
Following the report, Wee said on Wednesday that the shop lodged a report with MAHB's security task force to investigate an alleged theft on June 16 after its staff became suspicious of three Taiwanese tourists who walked into the outlet.
He said the task force officers released the tourists after some questioning without finding any proof, adding that the staff confirmed that they did not hear of any mention of monetary compensation during that time.