DBS, StarHub affected by SingTel Internet exchange fire

DBS, StarHub affected by SingTel Internet exchange fire

Specifically, 18 out of the bank's 80-plus banking branches and ATMs there could not be connected to the Internet. Due to this, the bank is extending its banking hours by one hour today at all branches, DBS said in a statement.


Get the full story from The Straits Times.

Here is the full statement from DBS:

A fire at SingTel's Bukit Panjang Exchange has affected selected DBS/POSB banking services (branches and ATMs).

DBS is taking proactive measures to minimise service disruptions and will be extending operating hours of all DBS and POSB branches today by an hour.

Customers will still have immediate access to cash via urgent over-the-counter withdrawals. All customers are assured that their funds are safe and the bank is working closely with SingTel to restore services as soon as possible.

For regular updates, customers can visit our website at www.dbs.com/home or contact our call centre at 1800-111-1111.

DBS/POSB customers are advised to avoid the following branches until further notice:

Asia Treasures 2 (Changi Airport)
POSB Tampines East
POSB Toa Payoh Central
POSB Woodlands West
POSB Yew Tee
POSB Ang Mo Kio Central
POSB Bt Panjang
POSB Jurong Point
POSB Hougang Central
POSB Kampong Ubi
POSB Ngee Ann City
POSB Peninsula

DBS Woodlands
DBS Raffles Place Branch
DBS Holland Village
DBS Hougang
DBS Gleneagles
DBS Ang Mo Kio Central.

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