SINGAPORE - SingTel will boost mobile signals in the basements and offices of 20 buildings and malls over the next three to four months to end 3G connection woes.
The telco announced on Tuesday that it will spend an undisclosed sum on extending its $150 million 3G and 4G upgrade efforts completed in April.
SingTel will install small-cell technology in parts of "several" buildings in Changi Business Park.
Small cells are low-powered radio access points that transmit signals to mobile devices. Their range - at up to 2km - is more than 10 times shorter than conventional base stations, but they can be installed in days instead of months.
SingTel will also install small cells to enhance its network capacity in busy public areas like the Ngee Ann City Civic Plaza and Lucky Plaza taxi stand.
Mr Tay Yeow Lian, the telco's vice-president of mobile core engineering, said the upgrade will improve mobile surfing speed by 20 per cent - even when the network is congested. "The chances of encountering a dropped call at these packed locations will also be reduced by as much as 40 per cent."
SingTel's previous upgrade work doubled 3G surfing speed to 42Mbps and 4G surfing to 150 Mbps. Its souped-up 4G network also offers improved coverage of 95 per cent of Singapore, including more than 800 outdoor locations and 550 indoor sites such as shopping malls and offices.
SingTel was the second telco to achieve nationwide 4G coverage, after M1 in September last year. StarHub hit 95 per cent coverage for its 4G network in October. But all three telcos' 4G networks do not yet extend to the underground MRT network.
Get a copy of The Straits Times or go to straitstimes.com for more stories.