Tech glitches add to Obamacare challenges

Tech glitches add to Obamacare challenges

WASHINGTON - It's not just politics, but technology issues raising questions about the future of Obamacare, the landmark health reform spearheaded by President Barack Obama.

As the enrollment system went live October 1 for new Affordable Care Act to cover the uninsured, websites set up for the federal and state governments saw overloads, glitches and crashes, in a big embarrassment for the program.

"Whether you are for or against Obamacare, everyone seems to agree the government really dropped the ball on this rollout," said independent technology analyst Jeff Kagan.

"Why didn't the government ask for corporate help before the train wreck?"

US health officials and some experts said the surge of interest was positive, but the technical problems could deal a blow to the program, which aims to extend coverage to millions of Americans lacking insurance.

"It seems these are normal growing pains," said Robert Field, a health care policy specialist at Drexel University.

"It would have been surprising if there were no problems. In a way, they are a victim of their own success. But if we have these problems weeks from now it will be something more serious."

The launch of healthcare.gov and exchanges in more than 30 states went ahead despite a US government shutdown incited by Republicans opposed to the law, and Obama vowed that six in 10 people could find insurance there for less than $100 per month.

But millions of people were frustrated by the technical issues. AFP found error messages and system failures on several sites, as did other media organizations.

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