SINGAPORE - It was to have been their big day on Sunday, celebrating their wedding with relatives and friends.
Instead, Ms Siti Nurfitri Hanafi, 21, and her husband, Mr Alimuddin Senin, 24, had to suffer the embarrassment of using a local radio station to announce that their wedding reception had been called off.
Then they spent the next day going to a police station, the Consumers Association of Singapore (Case) and the Subordinate Courts to file reports. All because their wedding planner, Enchanted Wedding, had allegedly not fulfilled what was promised in the $15,000 wedding package the couple had booked.
Among their complaints: The stage was not set up properly, there was not enough food on Saturday, and, worse, the food was not even cooked for the main celebrations on Sunday.
The couple, who had registered their marriage in August, had no choice but to call off the reception.
And to make sure that their guests did not show up, they asked Malay radio station Warna to announce on air that the reception had been cancelled.
Their woes began on Saturday afternoon when the families first saw the wedding decorations at a multi-purpose hall at Block 772, Woodlands Drive 60.
Mr Alimuddin's mother, Madam Noraini Sabtu, 51, told The New Paper yesterday in a mix of English and Malay: "They promised that the dais would be nice, but when we saw it, it looked like it would collapse any time.
"The cloth was torn and dirty. The chairs for the bride and groom were rusty and looked like they had been used many times."
Ms Siti said the chairs for the guests had not arrived and the tablecloths were left in a heap on a table.