We refer to letters by Mr Ng Khoon Hong ("Account 'not in bank's records' "; Feb 5) and Mr Seet Kiat Seng ("Unexplained debits in dormant account"; last Wednesday)..
UOB has in place adequate processes to safeguard the deposits of customers, and will provide available information to customers regarding their accounts with UOB.
We have contacted both Mr Ng's wife and Mr Seet as well as the regulators to provide the necessary clarification and information
This article was first published on February 18, 2015.
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