More measures are needed to protect users' privacy on government websites, following concerns over the security of the National Day Parade website ("Security on NDP website tightened"; Thursday).
Security for websites handling personal information should be enhanced and any loopholes must be plugged immediately.
Encryption technology such as Secure Sockets Layer, which prevents personal data from falling into the hands of hackers, is important as it lets users know they are using trusted websites.
Authentication processes, such as a personal security question or Captcha (Completely Automated Public Turing test to tell Computers and Humans Apart), can be explored.
Users should always be wary of websites that require their personal information, and they should clear their doubts with the site administrators. Public feedback will enable website administrators to identify weaknesses in their systems.
There must also be regular checks on AXS and SAM machines to give users peace of mind.
I hope more can be done to protect users' personal data. The Government should not take this issue lightly, and must ensure that users' personal information does not fall into the wrong hands.
Letter by Darren Chan Keng Leong
This article was first published on May 24, 2014.
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