According to the Land Transport Authority, children who are taller than 0.9m and under the age of seven are entitled to travel free on public transport using the child concession card.
Thus, I was surprised when my son's card was rejected.
Checking at the TransitLink office, we learnt that it was because my son was presumed to have turned seven when, in fact, his birthday is at the tail end of this year.
The system seemed to have calculated age according to the year of birth, rather than by the actual birth date.
The latter is information which TransitLink has, as a copy of the child's birth certificate has to be produced when obtaining the child concession card.
If so, this would mean that all children born later in the year are at the losing end, with those born in December forfeiting nearly a full year of free transport.
I hope the authorities can rectify this issue.
Daniel Ng Peng Keat (Dr)
This article was first published on July 28, 2015.
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