PETALING JAYA - Some 300 more limousine taxis will be added by November to cope with the increase in the number of passenger arrivals at the KL International Airport.
Airport Limo (M) Sdn Bhd chief executive officer Abdul Gaffor Mohamed Mydin said this when responding to the long line of passengers waiting at the airport for taxis when flights were delayed on Sunday.
"On a daily basis, we plan the number of airport limousines according to the daily flight arrivals to make sure we have enough vehicles for the passengers," he said.
"However, when flights are delayed, and there is an unexpected surge of arrivals at a certain hour like yesterday, our cabs would be fully occupied," Abdul Gaffor added.
"As an example, let's say there were two to three flights scheduled during a certain hour. But suddenly, due to delay, five flights landed at that hour. This causes a sudden increase of passenger arrivals that we have to deal with," he said.
Abdul Gaffor added that there was a fatal accident at Kesas highway at about 8.30pm and this caused traffic congestion for more than two hours.
"The average journey time to and from KLIA will take two hours. With jams, it would be longer," he said.
Airport Limo would be discussing with the Land Public Transport Commission (SPAD) over the matter today and on how to manage a similar situation in future.
"We will also work closely with other relevant authorities such as the Malaysia Airports Holdings Bhd," he said.
On Sunday, Twitter users highlighted that they could not get a taxi after landing at the airport.
Esther Chow (@esthercps), for instance, tweeted at about midnight: "Great, just landed and am now stranded at KLIA for a couple of hours more because there's no taxi at the moment!"
The Star also received complaints from readers over the long queues at the Customs and taxi ticketing counters. Apparently, there were no taxis available and many were forced to buy tickets for taxi-vans but even those ran out.
Bestari Taxi Drivers of Kuala Lumpur Association (Bukit Bintang) president Mohamed Asharaf Yasin said SPAD should have been alert about the lack of taxis at the airport and swift action should have been taken to overcome the problem.
He added that the incident should not have occurred as there were no shortage of taxis in the city.
"It is an embarrassment for the country as it would leave a bad impression to our tourists."