I am dismayed that the Marina Bay Cruise Centre Singapore is facing gridlock barely two years after its opening ("Marina Bay cruise centre plagued by gridlock"; last Wednesday).
Surely, traffic flow would have been an important consideration when the cruise centre was conceptualised and built.
Weren't the relevant authorities, such as the Land Transport Authority, consulted and measures put in place to prevent traffic gridlock?
Couldn't the authorities have done something as simple as reversing the traffic flow based on volume? If there were more vehicles leaving the cruise centre, shouldn't more lanes be opened for them, and fewer lanes for traffic heading towards the centre?
Let this be a wake-up call to the various bodies to take the necessary steps to address such hiccups when they occur.
It is important to have an operations team that is able to respond quickly and effectively to unforeseen problems.
We can learn from other countries that run cruise centres of this scale.
Letter from Pauline Margaret Chung Pui Lan (Ms)
This article was published on April 23 in The Straits Times.
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