SEPANG - AirAsia has cancelled flights to and from Bali and Lombok, Indonesia, after the airports there were closed because volcanic ash from Mount Raung disrupted flights.
AirAsia said that according to a Notice of Airmen issued, the Ngurah Rai International Airport in Bali will be closed from 9.25am to 9.30pm while the Lombok International Airport will be closed from 9.12am to 9.30pm.
The affected domestic routes are between Bali and Surabaya, Jakarta, Yogyakarta, Solo and Bandung.
The international flights affected are between Bali and Singapore, Kuala Lumpur, Bangkok, Darwin, Perth, Taipei, Melbourne and between Lombok and Kuala Lumpur.
AirAsia said they would notify affected guests of the cancellations and the options available to them.
Guests can change their flight schedule on the same route within seven days from the original date of departure with no additional fees, or to use a credit shell equivalent to the value of the confirmed booking for any AirAsia flight valid for 90 days from date of issue.
"Guests are advised to check AirAsia's website or social media pages for any further announcements," it said.
Malaysia Airlines, which operate flights to Bali, said they were monitoring the situation closely and would provide regular updates.
For more information log in to www.airasia.com/ask and www.malaysiaairlines.com.