Fans of K-pop group EXO strongly expressed their disappointment in the Shanghai concert "K-Friends," according to Chinese media outlets.
The host announced that EXO's concert will be held Wednesday from 7:30 p.m. to 10:30 p.m. They also stated the show would include ten different performances with all EXO members present, and would feature interactive activities with fans.
With fans excited over the news, ticket fees dramatically surged, with seats up front priced at 10,000 yuan (S$2,108) and tickets overall an average of 4,000-6,000 yuan.
However, the actual concert was far different from what had been expected.
Band member Lay was absent, busy movie filming, and only five songs were performed. Moreover, the concert ended more than an hour earlier than its original time, at 9 p.m.
The angry mob of fans shouted "Refund! Refund!" after the curtain closed.
The host, however, appealed to the concertgoers, claiming they themselves were the victims.
"We did not sign a contract with SM Entertainment directly. Instead, there was a third party, but they (didn't follow) the contract. They did not even show up for the show and we were not able to reach the agency as well."
They added, "We just advertised as we were told by them. We even crossed Lay off the list after we heard the news of his absence. Specific details of the ticket refunds will be announced later on."