Two days since the abrupt cancellation of what was touted as the biggest K-pop concert in Singapore, concert organiser Fatfish Entertainment has yet to offer a concrete explanation or plans for refunds.
The MBC Korean Music Wave fiasco has left many fans who paid between $168 and $688 for their tickets frustrated and wondering if they will get their money back.
Ms Jaclyn Ng, 50, paid for a $688 ticket for her teenage daughter and also a night's stay at the hotel where she says the K-pop stars were supposed to be put up.
She says: "My daughter and her friends were terribly upset when they heard of the cancellation - they wept. She felt bad that she made me pay so much for the ticket and now we're not sure if I will get the money back.
"What if Fatfish declares it cannot pay up? In circumstances such as these, are we first or last in line to get our money back? This is a real lesson for us." She adds that she will never buy tickets for a large-scale show like this again unless it is planned by a credible organiser.
The event, which was supposed to be held at Gardens by the Bay on Nov 16, boasted a star-studded line-up of 13 Korean music acts, including Shinee, 2PM, 2AM, FT Island, Teen Top, Kara and 4Minute.
Fatfish Entertainment on Wednesday said it pulled the plug "due to unforeseen circumstances including contractual difficulties" with its co-producer, Korean broadcaster giant Munhwa Broadcasting Corporation (MBC). The concert organiser declined to elaborate further when Life! contacted it on Thursday.
A spokesman for MBC said the company was "now in preparation of its official announcement related to the cancellation" of the event. He did not say when they would be giving the announcement.
In a Facebook post on Wednesday, Fatfish said it was "ascertaining how this cancellation will affect our financial position", adding: "We are currently seeking professional advice to see how we can best refund our ticketholders and other creditors."