AXA Insurance's suit against 'abusive' client dismissed

AXA Insurance's suit against 'abusive' client dismissed
Justice Choo Han Teck.

SINGAPORE - The High Court dismissed a rare harassment suit by an insurance company against an allegedly abusive policy holder, saying it was up to Parliament to decide if such action was enforceable.

AXA Insurance Singapore had sought a court order to stop Mr Chandran Natesan from sending persistent messages which sometimes included vulgar language.

The man was annoyed about the alleged delay in processing his insurance claim after his motorcycle was damaged in an accident.

But Justice Choo Han Teck said in his grounds of judgment released on Thursday that he was not convinced the harassment action could succeed in law, and that the court had to tread carefully in expanding tortious acts beyond trespass and cases where there is clear proof of injury, to prevent a flood of people suing one another.

He wrote: "...By allowing litigants to sue when they feel harassed when there is no direct contact nor proof of damage, the court may be creating a blockbuster tort which will have unpredictable consequences, some of which may not be desirable."

AXA's grouse was triggered after Mr Chandran sent 19 e-mails and made at least seven phone calls to its staff in the space of nine working days in June.

The calls began a day after he had made a claim for damages to his motorcycle after an accident along Dunearn Road on June 8.

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