For about 20 minutes yesterday, a seven-year-old boy had his head wedged in a gap between an escalator railing and the ceiling of the third floor of Junction 8 mall in Bishan.
The incident happened at about 2pm on the escalator which was moving upwards from the third to the fourth level, said Junction 8's marketing communications manager, Ms Zen Lee, in a statement.
She said that eye witnesses spotted the boy leaning his head over the railing on the moving escalator when his head got stuck. He was alone at the time.
"Shoppers nearby promptly activated the escalator's emergency stop button and helped the boy to safety and called an ambulance, while our staff quickly went to the scene when we were alerted to this incident," said Ms Lee.
Marketing executive Alzel Lim, 35, who was in the mall at the time, took photographs of the boy still stuck and posted them on citizen journalism website Stomp.
Of the boy, Ms Lim said: "He kept crying and saying that it was painful, but some shoppers encouraged him.
"He couldn't stand properly after that, so some of them carried him" and they went to look for his parents.
The Singapore Civil Defence Force (SCDF) said it received a call at about 2pm and sent an ambulance to the mall. Paramedics who arrived shortly after found the boy with an abrasion on the right of his neck. An SCDF spokesman said the boy was in a "stable condition".
He was then taken to KK Women's and Children's Hospital in the ambulance, accompanied by his mother, for further check-ups.
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