Taxi operator ComfortDelGro has apologised to a male passenger on behalf of one of its drivers who mocked him for his androgynous looks.
Local entertainment website Toggle.sg reported that the incident occurred when actor and stuntman Hanz Medina hailed a taxi near Owen Street in the afternoon of July 17.
The driver did not allow Mr Medina to board the vehicle and instead made a "limp-hands" gesture towards him that implied effeminacy before driving off.
Afterwards, the cabby made a U-turn and drove past Mr Medina and repeated the same derogatory hand gesture.
Mr Medina, who is in his 20s, said he was disturbed by the discriminatory act and lodged a formal complaint with ComfortDelGro.
He wrote: "I am a man who happens to look androgynous and have my long wet hair out [but] I am not a transgender nor a transvestite."
The young man added: "No one should go through this [because of] how someone looks… This is a mental disease and outright bullying."
In its apology, the taxi operator said that it took action against the cabby and issued him an official warning for refusing to pick up a passenger while his taxi was available for hire.
ComfortDelGro also said it will monitor the driver's actions and terminate his contract if he is found to have committed other similar transgressions.