Customers were left in the lurch after a bridal boutique that provides wedding related services allegedly closed down on Saturday (Oct 10), without reimbursing it's existing clients.
The wedding studio, named Sophia Wedding Collection and located at 50 Amoy Street, is now vacant and many of the customers are having hard time getting in touch with the owner, according to this blog post.
Two contributors to citizen journalism website Stomp, Eileen and Desmond, both wrote in expressing shock when they found out about the closure of the boutique.
Contributor Eileen mentioned that her sister who is getting married next week had spent nearly $4,000 on a bridal package but has only gotten her wedding album from the deal.
She added that her sister tried calling the company and emailing them but she did not get a response. What's more she found out about the boutiques's closure from one her friends.
Eileen's sister then went down to the boutique to check it out but no one was there.
She said: "My sister said that she called one of the makeup artist who told her that she herself had not been paid in months."
Desmond shared a similar encounter. The groom to be is getting married next October and has already made a down payment of $2,500 for his $4,399 wedding package.
But he said that he has not received any of the services from the package which includes a pre-wedding photo shoot, table tops, bridal wear, food and more as he only signed up for it on Sep 12.
"We have made a police report and also filed our report to CASE. I've also left a message on their Facebook page, and there were a lot of other couples leaving messages there but they did not get a reply as well. "Now I'm looking for a way to resolve this issue, we'll probably find another wedding studio but I just wanted to raise awareness about the issue," he said.
Likewise, Eileen told Stomp that it's not about the money, but that it was very irresponsible for the company to vanish without a trace.
She said: "Now the couples are worried and unhappy, it's not fair to the couples who are getting married."
See also: Packages of disappointment
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