The day trip to Johor Baru to feast on durians was meant to be a happy gathering for the Chin family.
Instead, they ended up getting all prickly when the trip did not meet their expectations.
The 14 relatives from four nuclear families across two generations found themselves stranded on a secluded Malaysian road about a three-hour drive from JB after their minibus broke down two Sundays ago.
Ms Candice Chin, 33, said the group waited for nearly five hours for a replacement vehicle to arrive before deciding to arrange their own transport to get home.
She said this was not what they had envisioned when they came across a Groupon deal promising an attractive itinerary for $60 a person.
The package, organised by AMW Travel Service, included a private coach for the family.
Ms Chin, who owns Pilates Fitness, said they were disappointed when a battered minibus turned up to pick them up that morning from one of their homes in Hougang.
Then, they were subjected to the griping of the "pushy" driver, she said.
"First, he distributed his name cards and asked us to contact him personally in future instead of going through a tour agency," Ms Chin said.
"Then he started complaining about working on a Sunday and decided that he wouldn't be following the itinerary."