FAQ: What next for users?

What to do if I was one of the 419 who received notifications about passwords that were reset without my authorisation?

IDA should have re-reset your password for you. Use your new IDA-issued password to log in, and change your password to one that is strong.

How do I know if I'm one of the 1,560 account users who could have been affected?

If you were one of the 1,560, IDA would have reset your password. IDA is also notifying all who were potentially affected.

If I am an unaffected SingPass user, what should I do?

Change your password to a strong one incorporating numbers and letters, and a mix of upper and lower casing.

Also, ensure that you type in passwords only on secure devices and networks. Remember to always log out of accounts that require passwords.

SingPass provides access to 170 e-Government services and transactions in more than 70 ministries and statutory boards, including:

-Central Provident Fund (CPF) Board, for employers to make contributions to employees and for citizens to view their CPF records.

-Inland Revenue Authority of Singapore, to file income tax returns or pay income and property tax.

-Immigration and Checkpoints Authority, for passport services.

-Land Transport Authority, to pay road tax and traffic fines.

-Defence Ministry, for NSmen to check their medical records and apply for an exit permit.

-National Parks Board, to book barbecue pits in parks.

This article by The Straits Times was published in MyPaper, a free, bilingual newspaper published by Singapore Press Holdings.