The couple was caught on Aug 9 for taking their pet dog in and out of Singapore without the proper documents.
Woffles, a four-year-old maltese, was quarantined the next day at the Agri-food and Veterinary Authority's (AVA) Changi Animal and Plant Quarantine Station.
After bridal company manager Chow Teck Meng, 41, and company director Karen Yip, 37, were fined $24,000 for various offences involving their pet on Nov 6, they complained to The New Paper about how Woffles was treated while in quarantine.
These are their main grievances:
1. WHY BAD CONDITIONS?
Madam Yip said Woffles was trained to relieve itself on newspaper laid out on the floor, and an AVA officer had assured her that this would be done.
Mr Chow said that when he visited the dog on Aug 10, he saw that the kennel was small and there was no newspaper. There were puddles of urine on the floor, and he voiced his displeasure to another AVA officer.
"I complained to her and she had no solution. She never assured me," he said, citing that as the reason he took Woffles out of the station without permission.