To improve coordination between social services, the Government will develop a national case-management and information system for the social-service sector.
Beneficiaries will get more timely and integrated assistance, without having to repeat information or submit the same documents when they go to different agencies, said Minister for Social and Family Development Chan Chun Sing yesterday.
He was speaking on the sidelines of a visit to the Kampong Kapur Family Service Centre.
The system will first be rolled out to social-service offices and family service centres by mid-2015, and other social-service agencies will be brought on board progressively.
A call for tenders was made yesterday, and more details about the system are expected to be known by the middle of next year.
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