SINGAPORE - A woman and her 21-month-old daughter were shopping at the Watsons store at the 100 AM shopping mall in Tanjong Pagar last Saturday when a black object peeking out from the bottom of a shelf caught the toddler's eye.
The curious girl went forward and squatted down to grab the black object, which was attached to an electrical wire.
Then she suddenly started crying and lights in the store flickered.
The mother, who wanted to be known only as Mrs Teo, picked up her daughter and took her to the bathroom to wash her hands, thinking she might have touched something dirty.
What she did not know was that her daughter had just had an electric shock.
The 31-year-old manager told The New Paper yesterday: "At that point, I hadn't realised what had happened, I was confused. My daughter suddenly began crying uncontrollably. I just wanted to get her out quickly."
She found it strange that her daughter looked distressed and would not stop crying.
Mrs Teo coaxed her to say what the matter was, but all the girl could utter was: "Pain, pain!"
The mother went back to check the wire.
To her horror, she realised that a live current was passing through it when she touched the metal screws on the object.
Mrs Teo said: "I touched it to see if there was any current and I was zapped. My hand and arm went numb and I cannot imagine the level of pain my young child experienced."
She said the incident, which happened at about 8.40pm, had upset her. But the way the store handled the matter upset her even more.
Mrs Teo said that when she went to complain, the store supervisor claimed that there was no live current in the wire. But when the supervisor touched it, she, too, received an electric shock.
Mrs Teo also said that no first aid was offered to her and her daughter despite the store being stocked with plasters and medication.