Microsoft Windows users warned of phone scam

Microsoft Windows users warned of phone scam
PHOTO: Internet screengrab / National Crime Prevention Council

SINGAPORE - Users of Microsoft Windows have been warned of a phone scam which may expose their personal information.

"There have been reports of Windows users receiving calls from scammers who claim to be from Microsoft," the National Crime Prevention Council (NCPC) said in a Facebook post on Tuesday (Feb 2).

In the phone scam, victims are told that their computers have been compromised and are in need of a security or software update.

They are then asked to provide their software user account ID and password to the caller, and to enter commands into their computers.

"This actually allows scammers to control the users' computers remotely," NCPC explained.

The non-profit crime prevention organisation added that the scammers may also be able to access credit card or bank account details to make fraudulent and unauthorised transfers.

NCPC urged users to ignore the callers' instructions and calls, and to avoid making payments or disclosing credit card details to callers, so that they do not fall prey to the scam.

seanyap@sph.com.sg

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