SINGAPORE- Charity organisations can call numbers on the Do-Not-Call registry to raise funds, but are not allowed to insert fund-raising mailers in telco or credit card bills without customers' consent, authorities clarified yesterday.
This is because the contact list belongs to the telcos or banks, and not the charity, reported The Straits Times online.
Under the Personal Data Protection Act, customers must agree to companies using their personal data for such purposes. The same rule applies to other bill inserts like marketing brochures.
Companies that did so before the Act took effect on July 2 can continue to do so, but customers must be able to opt out.
Guidelines for the healthcare and education sectors were also issued.
This article was first published on 09/12, 2014.
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