SINGAPORE - Several tenants at Jurong East's Jem mall have received a two-week rental rebate - covering the entire period that the mall was closed after a water pipe burst last month.
Owners of eateries Han's and Hong Kong Sheng Kee Dessert, spa brand Mt Sapola and hardware store Home-Fix said their rental bills for this month were partly offset by the rebate.
Others like clothing chain Tracyeinny, Ya Kun Kaya Toast and Lee's Taiwanese eatery said the rebate will apply in their rental bills next month.
The six-storey mall, which opened in June, has had a few hiccups. Its opening was delayed by four days due to a lack of fire permits. On Aug 14, three FairPrice staff were hurt after a deep fryer caught fire. Four days later, a car burst into flames in the mall's carpark.
On Sept 18, a burst water pipe caused a ceiling to collapse. Three people suffered bruises and the mall shut the next day for safety checks and repairs to be carried out. It reopened on Oct 2.
Tenants, though glad for the rebate, are holding out for more.
Rentals make up only a small portion of total losses, which are estimated at tens of thousands of dollars once losses in sales, damage and manpower costs are also factored.
Ms Fiona Lee, 44, the owner of Lee's Taiwanese, said $15,000 will be deducted from next month's rental bill.