Scoot 'stewardess' takes flak for posts on flight delay

A WOMAN believed to be a Scoot air stewardess is receiving flak online for comments she allegedly made on Facebook about a recent 22-hour flight delay, including asking passengers to operate the plane themselves or fly with Singapore Airlines instead.

It is not known when the comments were made, but a screengrab of the woman's post, along with a photo of her in Scoot's uniform, went viral online yesterday.

The post read: "Looking at the news of Scoot's delayed flight. Eh, you wanna die in plane crash or you wanna get delayed? The navigation system had problems eh. You come operate the plane la."

While replying to a comment in her post, she also pointed out that the passengers involved were travelling on a "budget plane" and that the air ticket was already "so cheap", yet some expected accommodation (as compensation).

"Take SQ plane lor," she wrote.

Her comments were in response to the delay of Scoot Flight TZ8 from Singapore to Perth. It was originally scheduled to depart Singapore at 12.10pm on Saturday, but took off only at 10.42am on Sunday, riling dozens of Scoot passengers.

Facebook user Anne Phang wrote that the woman's comments "reflect her attitude", which is "not acceptable" in the airline industry.

Another netizen, WenYu Wenny, called the woman "irresponsible".

However, some netizens have spoken up in her defence. Yong Jeremy wrote that she "was just saying factual things frustrated budget travellers don't want to hear".

He added: "She is absolutely correct that premium service SIA is definitely better than any budget airline."

A Scoot spokesman told My Paper yesterday that it was aware of the comments made online and was looking into the matter.

lydialam@sph.com.sg

Get MyPaper for more stories.