All he wanted to do was give feedback that the floor of his maintenance storeroom was wet.
But as technician Kathaiyan Sakthivel approached the building's cleaning supervisor, he found himself on the receiving end of a horrific beating.
The attack, which happened in December last year, was captured on closed circuit television (CCTV).
The footage shows him being punched in the face and chest.
As he shielded his face and tried to flee, his attacker picked up a dustpan and hit him repeatedly until it broke.
The assault ended only after Mr Kathaiyan, a 42-year-old Indian national, dropped to his knees, sobbed and begged for his life.
It left Mr Kathaiyan, a work permit holder who works for electrical servicing company A@risco Services, with a bleeding lip and a swollen face.
And he was not the only A@risco Services worker who was assaulted on the job last year.
His colleague, Mr Balu Petter Sam, was punched and kicked by a security guard in another building in May last year.
The security guard and cleaning supervisor were employed by companies contracted by Ascendas Services (Singapore), a property management company that also contracted A@risco to maintain the electrical works of its buildings.
Ascendas Services is a subsidiary company of Ascendas, a business space solutions provider that operates in countries such as Singapore, China and India.
Ascendas Services CEO Jeffrey Chua told The New Paper that disciplinary action had been taken by the respective companies against the errant employees.
A State Courts spokesman said Mr Balu Petter's assailant was jailed for six months on Dec 1 last year.
The police said a report was made about the attack on Mr Kathaiyan.
Last week, A@risco managing director Adiel Tan recounted the incidents to TNP.
"We felt it was time for us to act and share this with the media because we find it very hard to provide our services to Ascendas when our workers' safety has been threatened time and again," she said.
Ms Tan also provided CCTV footage of both incidents.
Mr Kathaiyan, who has been working in Singapore for 18 years, also recounted what happened to him at the Aztech Building at 31 Ubi Road, where he was stationed, on Dec 31.
He said: "I saw that the floor of my maintenance storeroom was wet after the cleaners washed the stairs and floor.
"I just wanted to tell the cleaning supervisor about it because I had wiring and other equipment inside.
"I even suggested putting up signs."
Mr Kathaiyan said he did not speak in a provocative manner but the next thing he knew, he was punched in the face and chest.
The CCTV footage shows the attacker beating Mr Kathaiyan with a dustpan until it broke.
"I didn't know how to react. All I could think of was to protect myself and not to fight back," said Mr Kathaiyan, who feared for his life while he was being hit with the dustpan.
CRYING
"I couldn't stop myself from crying. I knelt down, kept saying 'sorry' and begged him to stop hitting me."
When his assailant eventually stopped hitting him, Mr Kathaiyan said he fled the building and informed his employers.
He later went to Changi General Hospital to treat his bleeding mouth and swollen face, as well as pain on his chest and back.
He was given four days of medical leave.
"I told my wife who is back home in Tamil Nadu and she cried upon hearing what had happened. She told me to take care of myself," he said.
Mr Kathaiyan, who earns about $1,200 a month, said he is now afraid to go back to the Aztech Building to work and is doing basic office work in A@risco's office at Ang Mo Kio.
His colleagues described him as a gentle man and a practising vegetarian who "would not even hurt a fly".
"I am not angry. I want to go back to work to support my wife and two children but I am afraid to do so," he said.
Ms Tan said Ascendas has since terminated the services of A@risco.
Ascendas confirmed that its contract with A@risco had been terminated but said it "is not in any way connected with the case".
Assault on another foreign worker caught on CCTV
He was punched, shoved and then kicked like a football, according to CCTV footage of the assault on Mr Balu Petter Sam.
The attack was so vicious that the 31-year-old Indian national suffered facial fractures and a black eye.
In the CCTV footage provided by A@risco Services, Mr Balu Petter was seen leaving the Food Axis building in Senoko, Woodlands, on May 8 last year at about 8am, while talking to a security guard.
After they left the building, they continued to be engaged in what looked like a heated conversation.
FLYING KICK
The security guard then struck Mr Balu Petter in the face with his elbow, causing him to fall to the ground.
As Mr Balu Petter struggled to get up, the guard launched a flying kick at his head and continued raining blows on his victim with his fist.
The pair then grappled with each other before the guard kicked Mr Balu Petter four more times.
The attack was witnessed by another man who walked towards the pair before calling out to the guard and ushering him away.
Mr Balu Petter took the opportunity to get to his feet and flee.
He was later taken to Khoo Teck Puat Hospital where he underwent surgery for a nasal fracture. He also suffered a fracture below his eye.
A@risco managing director Adiel Tan said Mr Balu Petter, who has since returned to India, is still recovering from his injuries.
The attacker was sentenced to six months' jail on Dec 1 last year.
CEO: WORKERS WERE DISCIPLINED
The employees involved in the attacks are no longer working at the respective buildings, said Ascendas Services (Singapore) CEO Jeffrey Chua.
Replying to The New Paper's queries, he said Ascendas had been notified and was aware of the two incidents involving the employees of A@risco Services and those of GCM Safety & Security and CSS Services on May 8 and Dec 31 last year.
All three companies were contracted by Ascendas, a property management firm, to maintain and work at the buildings managed by Ascendas.
Said Mr Chua: "Ascendas takes a serious view on the compliance of all manpower regulations and contractual agreements by our vendors and contractors.
"Following the incidents, Ascendas has issued warning letters to the companies involved and implemented a financial penalty as the misconduct of their employees was deemed as non-compliance of their contractual obligations."
The companies involved have also made police reports and disciplinary action was taken by the respective companies against the employees involved, he said.
NGO: Some cases go unreported
It is not common for foreign workers to be assaulted by strangers, said Mr Jolovan Wham, executive director of migrant worker welfare group Humanitarian Organisation for Migration Economics (Home).
"Usually, the cases of assault are between workers and their employers. These disputes stem from work-related matters like salary or job performance."
Although Home receives only a few cases of employer abuse a year, Mr Wham estimates that the actual number is much higher.
"Many workers are afraid they might lose their jobs if they report their employers."
Welfare groups like Home say their hands are tied when it comes to such cases.
Mr Wham said: "For these workers, the police is their best and only avenue for help."
This article was first published on February 18, 2015.
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