SINGAPORE - Cathay Cineleisure Orchard said its mall management and security team conduct regular briefings with tenants to advise them to be more stringent in shop security, especially during festive periods when there are bigger crowds.
And all shoplifting cases will be referred to the authorities.
Its spokesman said: "Cathay Cineleisure Orchard does not experience frequent shoplifting cases as most shoplifters tend to target high-end products, departmental stores and supermarkets.
"From mall records, shoplifting cases can happen at any time of the year and are not limited to the holidays." It said the mall has had two cases of shoplifting this year. Both cases involved teenagers.
The president of the Security Association of Singapore, Mr T Mogan, said shoplifters tend to strike when stores are crowded, especially at events such as sales.
The association represents about 130 security firms and Mr Mogan, who has been in the industry for 25 years, said that if shoplifting suspects are caught, security officers will notify the store manager, who will decide what to do.
Said Mr Mogan: "Security officers are not encouraged to physically subdue anyone.
"If a suspect runs away, we will immediately call the police. We will then make use of CCTV footage to try to identify him or her."
Mr Davy Chan, a security consultant at a toy store, said that shoplifters tend to loiter around the shop for a long time, usually near the items they intend to steal.
He said: "They just walk around the same area and tend to appear to have no interest in their surroundings.