SINGAPORE - An agitated Cisco officer grabbed the camera of a teenager after accusing him of fishing illegally at Bedok Reservoir last week.
Several Stompers had alerted Stomp to videos taken and posted online by 16-year-old Rayner Ong, who was confronted by the Cisco officer.
In one of the videos, the officer is heard asking Rayner if he was a one-year-old to claim that he was not fishing despite having a rod.
Rayner retorted: "One-year-olds don't fish; come on, that's stupid. You have to think before you talk, like seriously."
This prompted profanities from the officer. The Straits Times has identified the Protection Officer (PO) as Md Azhar, 23, who has been with the commercial security firm since May last year.
In response to the incident at Bedok, Certis Cisco said its officers could have been "more professional and diplomatic".
They had been contracted by the Public Utilities Board to patrol the reservoir for people who "engage in inappropriate use of the premise including fishing (in unauthorised areas) and endangering their lives".
Certis Cisco said the boy had been "warned on several occasions not to fish in non-designated fishing areas".
It told The Straits Times that on the day of the incident, he was seen fishing at the floating deck, about 10 to 15 metres away from the area where fishing is allowed.
"He did not cooperate when our officers asked him to leave the premise," said a spokesman.
Subsequently, when Rayner was packing up his belongings, PO Azhar heard him shout "this is what Cisco does" and asked him what he had meant. Rayner then began filming the incident.
The PO's colleague, Senior Security Officer Azhar, 27, joined him to render assistance, but did not manage to calm the situation.
Both officers later apologised to Rayner on the same day for their "wrong choice of words", said Certis Cisco.
The PO, who has no prior disciplinary record, has been counselled and transferred to another post.