AirAsia to operate from Changi Airport's new Terminal 4

AirAsia to operate from Changi Airport's new Terminal 4
Immigration clearance comprising a dual facial and thumbprint biometric recognition system at Changi Airport's new Terminal 4. The passenger's photo is captured and matched against the one in the passport.
PHOTO: The Straits Times

Low-cost carrier AirAsia is set to relocate its operations at Singapore's Changi Airport from Terminal 1 to the new Terminal 4 on Nov. 7.

Starting on that day, all AirAsia flights will depart from and land at Terminal 4. No changes will occur in the airline's schedule at the airport.

According to a press release issued on Thursday, passengers are advised to arrive at Terminal 4 at least three hours prior to their departure to ensure a smooth process at the new terminal.

Those travelling to the airport using the MRT can make their way to the Terminal 2 arrival area and use a free 24-hour shuttle bus that runs every 10 minutes to reach Terminal 4.

AirAsia Singapore CEO Logan Velaitham said the move was in line with the carrier's vision to become a "digital airline."

"Our focus this year is to implement a Fast and Seamless Travel [FAST] service," said Velaitham.

At Terminal 4, AirAsia is said to provide 19 check-in desks, 14 bag-drop machines, two document-screening counters and two payment counters at Line 4 and a group check-in service at Line 5.

The newest terminal of Changi is set to open on Oct. 31.

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