TAIPEI - Yesterday marked the first day of commercial operations for Taiwan's first 4G mobile broadband network, launched by Chunghwa Telecom (中華電) on Thursday. However, it was not without first day jitters and misgivings among subscribers.
Despite the overwhelming volume of inquiries at Chunghwa Telecom service outlets, reports indicate that a number of current 3G subscribers remain tentative about upgrading to 4G due to numerous lingering concerns over cost, the compatibility of their current mobile device and questions concerning the fledgling network's stability.
A number of subscribers also complained that they were notified by Chunghwa Telecom service representatives that 4G service is only offered to first-time subscribers and that the option to upgrade their existing mobile numbers to 4G is not currently available.
Internet forums gave inklings of Chunghwa Telecom's first day 4G jitters with users reporting slower than expected data transmission speeds during tests at various MRT stations throughout Taipei City.
Most notably, subscribers expressed concerns over the lack of unlimited mobile data usage plans for 4G, stating that with the same usage pattern, the cost of 4G is not comparatively cheaper than 3G, as claimed by telecom carriers, due to the fact that connection speeds will be throttled beyond the allotted usage amount.