United Airlines reduces denied boardings after passenger dragging

United Airlines reduces denied boardings after passenger dragging
Demonstrators protest United Airlines at O'Hare International Airport on April 11, 2017 in Chicago, Illinois.
PHOTO: AFP

United Continental Holdings Inc on Tuesday posted a 79 per cent year-over-year decrease in involuntary denied boardings in May and an 88 per cent decrease in the month of June.

This came after the airline implemented measures to improve customer service following the physical removal of a paying United passenger in April.

United also posted earnings of $2.75 per share, compared with analysts' consensus estimate $2.67.

on SPH Brightcove

Passenger brutally dragged off overbooked United Airlines plane

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