I REFER to Mr Kevin Pledger's letter, 'Touting by cabbies on the increase' (ST, Oct 6).
We share Mr Pledger's concerns on touting by taxi drivers and take a serious view of the incidents cited. We would like to assure him that the Land Transport Authority (LTA) will not hesitate to suspend or revoke the vocational licences of taxi drivers caught touting, attempting to overcharge or who have overcharged passengers.
Touting and overcharging offences are committed by an errant minority of the 89,000 taxi vocational-licence holders. Last year, 202 taxi drivers were fined and given demerit points under the Vocational Licence Penalty System for these offences. LTA conducts regular enforcement checks to weed out errant cabbies. From January to September this year, LTA stepped up checks at Clarke Quay, VivoCity/Harbour Front and Sentosa, and a further 287 taxi drivers were similarly penalised.
LTA will continue to work closely with taxi companies to step up enforcement efforts against touting and overcharging. We also monitor public feedback on taxi services.
We would appreciate it if Mr Pledger could call us on 1800-CALL LTA (1800-2255 582) to provide details of his encounter so that we can carry out investigations immediately and take appropriate action against the taxi driver if he is found to have committed an offence.
We encourage members of the public who encounter similar incidents to call LTA immediately to report these incidents.
Suhana Kharudin (Ms)
Manager, Media Relations
Land Transport Authority