SINGAPORE - AirAsia announced on Tuesday that it will be shifting its Medan operations from Polonia International Airport to Kualanamu International Airport on July 25.
The low-cost carrier said in a statement to the media that it has completed its system migration in preparation for the move.
AirAsia customers who will be travelling from and/or to Medan from July 25 onwards will receive an updated flight itinerary with the new airport code (KNO).
Those who have already checked-in for flight period July 25, 2013 onwards are required to check-in again up to 1 hour prior departure time.
The airline apologises for the inconvenience caused due to the system migration and said that customers could call 021-29270999 or 061-4571574 (Medan), get onto a LiveChat or submit an eForm at www.airasia.com for urgent changes.